PR & Media Relations
April 24, 2012
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22 Simple Media Interview Dos and Don’ts

Master media interviews with these dos and don'ts. Pugs holding a press conference.

Media interviews are a great opportunity to showcase your brand, product, service, or even yourself. But the key is: you need to be prepared.

When talking to the media, it's your moment to shine — so stay engaged, be ready to answer questions, and weave in your key messages. Knowing what to do — and what not to do — can make all the difference. We've assembled 22 media interview tips for your next conversation with an interviewer.

Media Interview Don'ts:

1. Don't Use Jargon

Keep it simple! According to National Assessment of Adult Literacy (NAAL), the average adult in the U.S. reads at about an 8th to 9th grade level. Using complex language means you risk losing your audience. Speak clearly and make your message accessible to everyone.

2. Don't Speculate

Stick to the facts. Facts are credible and build trust, while speculation can lead to misunderstandings. If you don’t know the answer, it’s okay to say so, or pivot to what you do know.

3. Don't Say “No Comment”

Saying “no comment” can seem suspicious and leave a negative impression. Always be honest. If you don’t have the information, say so in a direct way.

4. Don't Agree to “Off the Record”

Assume everything you say is on the record, just to be safe. Even if a reporter agrees to be off record, they could violate your trust or simply make a mistake with what they reveal. If you’ve accidentally shared something you shouldn’t have, ask for discretion directly and honestly.

The best way to avoid this situation? Plan what to say ahead of time and stick to it.

5. Don't Criticize the Reporter or Their Questions

It's never a good look to criticize. If a reporter asks a question that isn’t on topic or doesn’t apply, gently steer the conversation back on course. Use it as a chance to educate and share your perspective. For example, “That’s an interesting perspective, but what's really important here is…”

6. Don't Be Boring

Keep things engaging! Use tone fluctuation, and share stories and examples. Make your talking points memorable and compelling. At the same time, you want to stay on point and avoid rambling or overly lengthy responses.

7. Don't Repeat Negative Questions

If a negative question comes your way, flip it into a positive. Redirect and focus on your key message. Stay upbeat and confident!

8. Don't Go in Unprepared

Preparation is everything. Research, practice your points, and anticipate possible questions. The more prepared you are, the more natural you’ll sound.

9. Don't Let Your Guard Down

A reporter is a reporter is a reporter, even if you’re having a casual conversation over lunch. Stay professional and mindful of what you share and the impression you give. Remember that nothing is ever off the record.

10. Don't Place Blame

Pointing fingers isn’t productive. Instead, use your interview as an opportunity to tell your side of the story with facts and clarity. Own your narrative.

11. Don't Ask to See a Story Before It's Published

Journalists need to maintain impartiality. Asking to review the article prior to print could seem like you're trying to influence their work. If accuracy is a concern, politely request to check your quotes or have them read back to you.

Remember, media coverage is not a paid ad — it's independent reporting.

Media Interview Dos

1. Do Make a Strong First Impression

Start with confidence and a smile. The first few moments of the interview set the tone for the rest of the conversation. Arrive early. Greet the interviewer like a friend, and establish a positive atmosphere right from the beginning.

2. Do Stay on Message

Know your key points inside and out. Home in on these core points to ensure your main ideas come across clearly. If a question takes you off track, steer it back to your key messages.

3. Do Be Authentic

Speak from the heart. Authenticity builds trust and credibility with the reporter and audience. Keep your responses genuine, and don’t be afraid to show your personality.

4. Do Listen Actively

Pay close attention to the questions they ask. Active listening helps you provide thoughtful and relevant answers. It also shows respect for the person conducting the interview and their process.

5. Do Tailor Your Message to the Audience

Understand who the audience is and what they value. Adjust your language and examples to speak directly to them. The more relevant your message is to the audience, the more effective it will be.

6. Do Use Visual Language

Paint a picture with your words. Opt for descriptive language to help the audience visualize your message better. This makes your points more vivid and engaging, helping them stick in the audience's mind.

7. Do Stay Positive

Even if the interview takes a challenging turn, keep your tone upbeat and positive. Focus on the positives of your story and avoid getting defensive. Positivity is infectious and leaves a lasting impression. (Of course, this is based on subject matter — it may not apply in crisis-response interviews which need to hold a more serious tone.)

8. Do Highlight Your Expertise

Be ready to showcase your knowledge and experience. Offer insights and perspectives only you can provide. This can position you as a valuable resource and help you build credibility.

9. Do Stay Calm Under Pressure

If the interview becomes challenging or stressful, take a deep breath and stay composed. Answering tough questions calmly shows that you are composed and professional, which helps to build trust.

10. Do Build a Rapport

Try to establish a connection with the reporter. A bit of small talk before the interview can go a long way to make the conversation more relaxed and friendly. Remember, interviews are not just about information — they’re about relationships.

11. Do Follow Up After the Interview

Send a thank-you note or email to the reporter after the interview. This small act can show that you value their time and effort. It can also keep the door open for future opportunities.

Master Your Next Media Interview with True’s PR Services

Getting ready for a media interview can seem challenging. But with the right strategies and approaches, you can make every chance a success.

Looking for tips or help to improve your confidence and communication skills? Check out our True PR services page. We're here to help you navigate every media interaction with ease and professionalism.

Don’t just show up for your next media interview — shine in it. Explore our services today to start making every interview count!

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