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CEO Transitions Need Employee Attention

When you’ve worked most of your life in big companies, as I have, it’s easy to forget that major change is a huge employee issue regardless of the size of compa

Audience Segments & Persona Development in the Building Industry

It’s no secret that builders and architects speak different languages. They, along with other audiences in the building industry, have different values. Tools l

Getting Attention with Internal Communications

It’s become a cliche, you know. Overworked employees who can’t keep up with all the information they need to consume to be effective, despite (or because of) e-

4 Steps to Build Relationships with HR & Others

It’s an axiom that the Human Resources and Public Relations teams often don’t get along, though as with the IT crew, we should be fast friends and excellent par

Making the Most of Google’s Expanded Ad Format

When Google announced in September that it would extend the deadline for transitioning to its new expanded text ads format to January 31, 2017, advertisers like

Leadership Relies on Communications

Our friend Google defines leading as a physical act, as in leading an animal, or as a demonstration — showing someone the way. Business management started with

SEO and Small Business – How Small Tactics Can Help Your Business

Members of True’s analytics team got the opportunity to speak to small business owners at LaunchHouse, a local co-working space and community for business owner

Rio Olympics 2016 – How do they beat the bad press?

The countdown is on. Behind the FIFA World Cup, my favorite sporting event is almost here! Leading up to the 2016 Rio Olympics, the talk from the media across t

5 Simple Rules for Effective Merger Communications

There’s something about mergers and acquisitions that seems to bring out the hand-wringers. So much potential disaster, so little real guidance. Why is that?On

Measuring Influence: 4 Learnings

Measurement for its own sake is a waste of everyone’s time and money. It’s got to be in service of a strategy.You might say that the foregoing statement is a ca

Tips for Becoming Google Analytics and Adwords Certified: Part 2

As I said in the previous post, before you can take the exams, you are required to sign up for Google Partners. Google Partners is Google's free program for age

Tips for Becoming Google Analytics and Adwords Certified: Part 1

Dust off your college pants and put those puppies back on because you are getting ready to take exams to become Google Analytics and Adwords certified. Maybe it

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